Shipping policy

Shipping Policy

All John R. Fox Jewellery pieces are individually made to order unless otherwise stated.

Production Time

Most items are handcrafted specifically for each customer and typically require approximately six weeks for manufacture and preparation prior to dispatch.

If a piece is available from stock, it may be dispatched sooner.

Should there be any significant delay beyond the estimated production period, customers will be notified as soon as possible.

Delivery

Orders are carefully packaged and shipped using secure, tracked delivery services.

A signature may be required upon delivery.

Customers will be provided with tracking information where available.

Delivery Address.

Please ensure that your delivery address is accurate and complete when placing an order. John R. Fox Jewellery cannot be held responsible for delays or losses arising from incorrect delivery information provided by the customer.

International Orders

International customers are responsible for any customs duties, import taxes, or local charges that may be applied by their country.

Questions

If you have any questions regarding delivery times or shipping arrangements, please contact:

john@johnrfox.co.uk